Packaging

For domestic orders on glass products, we use a combination of bubble wrap, foam, thermocol, Styrofoam sheets and cardboard to ensure product safety.

All metal products are covered with plastic sheets to ensure that they are scratch proof. These sheets can be taken off at the site when the piece is installed.

For bulk orders, we use custom made wooden boxes to transport large parts. These boxes are lined with Styrofoam sheets and bubble wrap.

For International Orders, we use EPE Packaging, and package all our products with cardboard and bubble wrap.

These include bulb pendants; organic forms of asteroids; spiral in SS and blownglass; grasshopper lights combining wood and light metal and disc lights combining fluid forms and structured suspension detail.

Shipping

We at Klovestudio, effortlessly try to make your shopping experience seamless and hassle free. Therefore, we ensure that every product you order is delivered in perfect condition and reaches you within the committed time frame.

Domestic Shipping Fee:
Domestic (India) shipping is free unless otherwise mentioned.

International Shipping Fee:
International fee shall be calculated at the time of order placement according to weight and location.

Deliveries
1. All orders are shipped within 1-5 working days of placing the order.

2. You can expect to receive ordered items within 2 to 10 business days based on your location.

Typical order delivery time:

Within Delhi NCR: 1 to 2 working days
Metros: 3 to 5 working days
Non-Metros and interiors: 3 – 10 working days
However, we will try our best to deliver ordered items as fast as possible.

3. Our logistics partner will attempt to deliver the package 3 times before they return it to us. To ensure smooth delivery please give us your complete & accurate shipping address including zip code and a mobile number.

Note: The delivery timelines above are an estimation and indicative only. Since we rely on our logistic partners for delivery services, these can vary due to reasons beyond our control. Once your order is dispatched, you will receive an email and SMS notification with tracking details for convenience.

Items may be shipped separately even if ordered together to ensure safe and secure transit to your delivery address.

Payments

1. We accept all major credit and debit cards.

2. We accept payment through UPI & E-Wallets

3. We accept payment through net banking

For any additional queries please feel free to reach us at sales.eshop@klovestudio.com