TERMS & CONDITIONS
1.1. These Terms & Conditions apply to products purchased via www.klovestudio.com
1.3. IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE FOR ANY PURCHASE OR SERVICE.
2.1. The websites are a platform that facilitate the online sale and purchase of merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to you.
2.2. klovestudio.com has the right to change or discontinue any service at any time, without notice. klovestudio.com may add or modify the procedures, modes, processes or conditions of purchase at any time. klovestudio.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.
3.1. klovestudio.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by klovestudio.com from time to time.
3.2. In case you receive a damaged product, please get in touch with our Customer Service Team by writing to us on email@example.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue
3.3 Incase the product is out of stock, our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash On Delivery (COD) payments, there will be no refund given as no payment was received by us.
4.1. You should take all responsibility for your own actions in utilizing the products purchased by you; klovestudio.com shall not be liable for any such action.
4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
4.3. klovestudio.com shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
5. PRICING INFORMATION
5.1. The pricing information relating to the product shall be disclosed to you at the time of your purchase.
5.2. klovestudio.com does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
5.3. While klovestudio.com strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, klovestudio.com may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. klovestudio.com will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If klovestudio.com cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.
6. CREDIT CARD DETAILS
You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. klovestudio.com disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.
7. DELIVERY OF THE PRODUCT
Your shipping address and pin code will be verified with the database of klovestudio.com before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by klovestudio.com, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.
8. RETURN & REFUND POLICY FOR PRODUCTS
Please see terms relating to returns & refunds on the website or on the following link –
RETURN, REFUNDS, EXCHANGE AND CANCELLATION POLICY
9. WARRANTIES AND CLAIMS
Please note the standard warranties and the conditions for usage of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.
10. GOVERNING LAW
10.1. These Terms & Conditions and the relationship between you and klovestudio Concepts Private Limited shall be governed in accordance with the laws of India without reference to conflict of laws principles.
10.2. All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and klovestudio Concepts Private Limited shall be subject to the exclusive jurisdiction of the courts at Delhi and you hereby accede to and accept the jurisdiction of such courts.
11. GENERAL TERMS FOR OFFERS, PROMOTIONS
11.1. klovestudio.com shall introduce various offers, promotions, contests from time to time. The terms and conditions for these shall be separately called out and klovestudio.com reserves right to change/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.